This half day workshop will help you feel more confident and comfortable in delivering feedback – both positive and improvement-focussed, so that it becomes a natural part of your day to day management approach.
- Recognising what feedback is and isn’t
- Delivering the message effectively
- A structured approach to delivering ‘good’ news
- A pragmatic and supportive approach to delivering ‘bad’ news
- Getting to grips with getting the message across naturally
- Next steps – finding feedback moments
