A one day workshop to equip you with the mindset and skillset to handle conversations where either the topic may be sensitive or the individual personally challenging for you. This skills workshop focuses on assertive mindset and behaviours, taking a respectful approach to tough conversations, challenging individuals and awkward situations. It will help managers enter these interactions with a more confident, practical and mindful approach.
If you’re serious about maximising your people’s potential, then you need to know how to coach them. Coaching, as a management approach, focuses on personal development, to improve an individual’s performance and help them become more confident, competent and capable team members.
Managers who are skilled at coaching create an environment where their people can flourish, stretch their abilities, take the initiative more often and fulfil their potential.
An effective manager-as-coach asks questions rather than jumping in to provide answers. This doesn’t mean not imparting knowledge to your team – in fact, coaching helps create a learning culture in your organisation if it’s done well - it’s about achieving the balance between sharing information and encouraging others to discover it for themselves.
It's not easy.
So much of your personal success depends on your ability to communicate. In fact, often it's not what you say but how you say it that matters.
But key communication skills like rapport building, conversational techniques and assertiveness are rarely taught at school, college or university - and we end up in the workplace trying to deal with many kinds of people in many kinds of situations! And if we're not mindful and adaptable, generational differences can also add to misunderstandings and miscommunications.
If you've ever come out of an interaction wishing you'd either said something differently, or that you'd spoken up more, or wished you'd said no...then this workshop is for you!
Before you head up a team you only need to focus on your own workload. Once you take on responsibility for leading a team, you’re involved in their workload as well as your own – so it’s essential that your prioritising and delegating skills are up to scratch.
It’s not always easy delegating – especially if you were promoted from within the team you’re now leading! Understanding what needs to be done by when, where your time, effort and resources need to be spent and how to ensure you’re delegating properly – and not dumping or micromanaging – is key to your ongoing success.
Ever wondered why you just ‘click’ with some people – even strangers, when you first meet them? Yet others, even those you’ve worked alongside for years, feel more distant and harder to connect with?
Everything DiSC is an easy to use, personal learning tool that measures an individual’s preferences and tendencies based on the DiSC® model. This simple yet powerful model describes four basic styles: D, i, S, and C, and is the foundation of the Everything DiSC suite of profiles.
It helps shed light on why we get on well with some people, yet find others more tricky or awkward to connect with.
If you’d like to understand how to connect better with people generally, how to improve working relationships with your colleagues and how to build stronger bridges with the people you find more challenging than others – then this is the workshop for you.
Letting people know what they’re doing well and where they need to improve is key to helping people maintain and further enhance their performance and contribution to the team.
Most managers agree with this in principle, yet often feel uncomfortable getting the message across in practice.
Giving feedback sensitively, constructively and in a timely manner is essential though – both for the individuals receiving the feedback as well as for line managers to connect with their team members and help them maximise their potential.
Change is such an emotive subject – people are difficult to read and their reactions to change can be unpredictable. Sometimes those we expect to embrace change the most can dig their heels in – and those we expect to fight it can jump to get change started!
Yet in today’s ever-changing business world, a team or individual’s ability to positively adapt to change can be crucial to the organisation surviving and thriving.
As leader, supporting your people as they work their way through the change process and the emotional rollercoaster it brings is crucial. Too often change is dropped on people at the last moment, when a more strategic and timely approach would help drive momentum more positively.
A three day programme focussing on team leadership and people management skills; this programme will help first line team leaders/supervisors to work with their teams to encourage flexibility, motivation and a positive attitude to work; it will enable them to enhance their interpersonal skills and improve teamwork.
The programme actively encourages our attendees to recognise their strengths and build on them, whilst also identifying areas for further development and establishing personal action points that can be put into practice in the workplace.
Are you a leader or a manager? Have you ever considered whether there’s a difference? This workshop focuses on enhancing your management skills by broadening your leadership approach.
Self-awareness, emotional intelligence and the ability to adapt your style and build positive relationships at work are crucial to your effectiveness as a leader. This one day session will help managers explore and understand how to better inspire and lead their team, create a motivating environment and drive success at work.
Now that you’ve stepped into a team leader role, it’s essential that you have an awareness of what is acceptable and not acceptable in terms of Diversity and Inclusion – including the language used, treatment of employees and understanding fundamental legal boundaries.
As D&I ensures fair treatment and opportunity for all, it helps create an environment where everyone feels safe and improves performance by encouraging people to fulfil their potential.
It aims to eradicate prejudice and discrimination on the basis of an individual, or group of individual’s protected characteristics.
Ever fancied sitting on the other side of the desk? Feel you’ve got potential to lead, manage and motivate a team? If your sights are set on leadership, this one day introduction to management is just for you.
Delivered as 2 x half day workshops, this programme is designed to give aspiring managers a real insight into the role and responsibilities of leading and managing a team; equip them with an understanding of the key skills and characteristics needed to be successful leaders and help them put together an action plan focussed on their next steps.
We’ll explore how to change perspective from ‘me’ to ‘the team’ and getting the balance right between getting things done and keeping people onboard.
Influencing isn’t just for salespeople. We all need to influence and persuade whatever job we do, whether we are in sales or not.
Influence – the ability to impact agendas and outcomes and bring other people on board - is ultimately the tool people use to get things done and is, without doubt, a key component in career success.
In today’s workplace influencing and persuading are essential items in the toolbox of managers, team members, suppliers, customers and stakeholders. We may need to persuade colleagues to do something for us; influence customers in meetings; persuade a manager that our ideas are valid; influence team decisions; or persuade an interview panel that we are the best person for the job.
Emotions can run high in the workplace and the triggers that set them off can be very different for each of us.
From a sharp exchange with a colleague, to a sudden email from a senior leader asking to meet; from a challenging team meeting, to a 121 you’ve been feeling anxious about.
If you’ve ever found yourself wishing you could turn back time when you’ve either over-reacted or failed to act, or that you’d handled a challenging situation differently or that you’d been able to speak up more calmly under pressure, then this programme is for you.
Increasing emotional resilience isn’t about becoming superwoman or superman…it’s about improving how you handle what happens to you.
Emotionally resilient people still have problems and setbacks but find their own unique way of balancing positive and negative feelings and experiences to develop their resilience.
Resilience is about the strength that builds through coping well with tough demands and difficult circumstances. And the capability that is developed in this way is key to coping with everyday problems and challenges – not just extreme situations.
Every manager can see the logic in having 1 to 1 reviews with their team members…but why do so many feel so awkward doing it that they just avoid them?
This one day workshop will help ensure you are confident and competent at handling 1 to 1s, addressing both positive and negative aspects of performance at work meaningfully, so you can connect with your team more successfully.
A one day workshop to build confidence and develop a natural assertive communication style with all people across the workplace.
Assertive behaviour is the key to increasing your personal power and developing assertiveness can be influential in making things happen for you. Your ability to behave assertively affects everything you do or don’t do – from dealing with everyday activities and individuals to making major life decisions.
We’ve all been there. Hearing that niggling voice in your own head that you’re not up to the job, have fluked your success and are about to be found out!
This one day workshop will help you deal with, control and even embrace your imposter feelings.
This one day skills workshop will help managers review and refocus their communication approach, drawing on their strengths as communicators and developing a strategic communication plan for their team.
Skilful leaders make sure they’re getting the right message across, at the right time, to the right people, in the right place, in the right way.
Why oh why are so many work presentations so boring? Don’t fall into the vortex of mind-numbing business presenters…be brave, be bold!
Increasingly more and more professionals have to give formal presentations – to provide information, as part of the sales process, for management purposes, in meetings and even interviewing procedures.
Isn’t it time you stopped to analyse and develop your presentation skills to give a more professional first impression to people that matter?
This two-day participative workshop will take you through all the steps necessary to give effective presentations – from planning, through design to delivery.
A one day whistle stop session for anyone whose role includes training and developing others; how to design, deliver and evaluate a training session at work.
We offer a range of skills workshops to help develop self-aware, authentic managers, able to collaborate, communicate and connect effectively with colleagues to help drive team success.
Covering a number of different topics, all workshops can be delivered in-house for your organisation and tailored to meet your peoples’ needs.
To discuss exactly what you’re looking for, please contact us to have a chat in more detail about how we can help.
Tell us more about your training and development requirements. We’ll be delighted to discuss your needs and deliver a programme for you.
We believe that people with responsibility for leading others must develop their leadership skills and maintain a growth mindset throughout their career.
We’re passionate about helping you and your managers develop skills and abilities to be competent, confident 21st century leaders.
From first steps into management to strategic planning; from handling imposter feelings to prioritising workload; from dealing with challenging individuals to building team spirit.
