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Let’s Talk… Difficult Conversations

A one day workshop to equip you with the mindset and skillset to handle conversations where either the topic may be sensitive or the individual personally challenging for you. This skills workshop focuses on assertive mindset and behaviours, taking a respectful approach to tough conversations, challenging individuals and awkward situations. It will help managers enter these interactions with a more confident, practical and mindful approach.

  • The right frame of mind and approach
  • Checking your emotions
  • Conversational techniques and tips
  • Influencing and rapport building
  • Relationship management and the way forward
This workshop has upcoming dates available to book online.
January 1, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

An Introduction to Coaching for Line Managers

If you’re serious about maximising your people’s potential, then you need to know how to coach them. Coaching, as a management approach, focuses on personal development, to improve an individual’s performance and help them become more confident, competent and capable team members.

Managers who are skilled at coaching create an environment where their people can flourish, stretch their abilities, take the initiative more often and fulfil their potential.

An effective manager-as-coach asks questions rather than jumping in to provide answers. This doesn’t mean not imparting knowledge to your team – in fact, coaching helps create a learning culture in your organisation if it’s done well - it’s about achieving the balance between sharing information and encouraging others to discover it for themselves.

It's not easy.

This workshop has upcoming dates available to book online.
January 23, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Confident Communication at Work

So much of your personal success depends on your ability to communicate. In fact, often it's not what you say but how you say it that matters.

But key communication skills like rapport building, conversational techniques and assertiveness are rarely taught at school, college or university - and we end up in the workplace trying to deal with many kinds of people in many kinds of situations! And if we're not mindful and adaptable, generational differences can also add to misunderstandings and miscommunications.

If you've ever come out of an interaction wishing you'd either said something differently, or that you'd spoken up more, or wished you'd said no...then this workshop is for you!

This workshop has upcoming dates available to book online.
January 28, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Get Organised - Prioritising and Delegating for Managers

Before you head up a team you only need to focus on your own workload. Once you take on responsibility for leading a team, you’re involved in their workload as well as your own – so it’s essential that your prioritising and delegating skills are up to scratch.

It’s not always easy delegating – especially if you were promoted from within the team you’re now leading! Understanding what needs to be done by when, where your time, effort and resources need to be spent and how to ensure you’re delegating properly – and not dumping or micromanaging – is key to your ongoing success.

This workshop has upcoming dates available to book online.
February 3, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Discover Your Disc Style

Ever wondered why you just ‘click’ with some people – even strangers, when you first meet them? Yet others, even those you’ve worked alongside for years, feel more distant and harder to connect with?

Everything DiSC is an easy to use, personal learning tool that measures an individual’s preferences and tendencies based on the DiSC® model. This simple yet powerful model describes four basic styles: D, i, S, and C, and is the foundation of the Everything DiSC suite of profiles.

It helps shed light on why we get on well with some people, yet find others more tricky or awkward to connect with.

If you’d like to understand how to connect better with people generally, how to improve working relationships with your colleagues and how to build stronger bridges with the people you find more challenging than others – then this is the workshop for you.

This workshop has upcoming dates available to book online.
February 12, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Giving Feedback That Counts

Letting people know what they’re doing well and where they need to improve is key to helping people maintain and further enhance their performance and contribution to the team.

Most managers agree with this in principle, yet often feel uncomfortable getting the message across in practice.

Giving feedback sensitively, constructively and in a timely manner is essential though – both for the individuals receiving the feedback as well as for line managers to connect with their team members and help them maximise their potential.

This workshop has upcoming dates available to book online.
March 3, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Leading Your Team through Change

Change is such an emotive subject – people are difficult to read and their reactions to change can be unpredictable. Sometimes those we expect to embrace change the most can dig their heels in – and those we expect to fight it can jump to get change started!

Yet in today’s ever-changing business world, a team or individual’s ability to positively adapt to change can be crucial to the organisation surviving and thriving.

As leader, supporting your people as they work their way through the change process and the emotional rollercoaster it brings is crucial. Too often change is dropped on people at the last moment, when a more strategic and timely approach would help drive momentum more positively.

This workshop has upcoming dates available to book online.
March 12, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Successful Supervisors

A three day programme focussing on team leadership and people management skills; this programme will help first line team leaders/supervisors to work with their teams to encourage flexibility, motivation and a positive attitude to work; it will enable them to enhance their interpersonal skills and improve teamwork.

The programme actively encourages our attendees to recognise their strengths and build on them, whilst also identifying areas for further development and establishing personal action points that can be put into practice in the workplace.

This workshop has upcoming dates available to book online.
March 13, 2029
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and
This workshop is not currently available to book online, please register your interest below.

Essential Leadership Lessons

Are you a leader or a manager? Have you ever considered whether there’s a difference? This workshop focuses on enhancing your management skills by broadening your leadership approach.

Self-awareness, emotional intelligence and the ability to adapt your style and build positive relationships at work are crucial to your effectiveness as a leader. This one day session will help managers explore and understand how to better inspire and lead their team, create a motivating environment and drive success at work.

This workshop has upcoming dates available to book online.
March 26, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Getting to Grips with D&I For New Leaders

Now that you’ve stepped into a team leader role, it’s essential that you have an awareness of what is acceptable and not acceptable in terms of Diversity and Inclusion – including the language used, treatment of employees and understanding fundamental legal boundaries.

As D&I ensures fair treatment and opportunity for all, it helps create an environment where everyone feels safe and improves performance by encouraging people to fulfil their potential.

It aims to eradicate prejudice and discrimination on the basis of an individual, or group of individual’s protected characteristics.

This workshop has upcoming dates available to book online.
March 27, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

So You Want To Be A Manager?

Ever fancied sitting on the other side of the desk? Feel you’ve got potential to lead, manage and motivate a team? If your sights are set on leadership, this one day introduction to management is just for you.

Delivered as 2 x half day workshops, this programme is designed to give aspiring managers a real insight into the role and responsibilities of leading and managing a team; equip them with an understanding of the key skills and characteristics needed to be successful leaders and help them put together an action plan focussed on their next steps.

We’ll explore how to change perspective from ‘me’ to ‘the team’ and getting the balance right between getting things done and keeping people onboard.

This workshop has upcoming dates available to book online.
May 30, 2029
or
and
June 13, 2029
This workshop is not currently available to book online, please register your interest below.

Connections That Count, Influencing With Purpose

Influencing isn’t just for salespeople. We all need to influence and persuade whatever job we do, whether we are in sales or not.

Influence – the ability to impact agendas and outcomes and bring other people on board - is ultimately the tool people use to get things done and is, without doubt, a key component in career success.

In today’s workplace influencing and persuading are essential items in the toolbox of managers, team members, suppliers, customers and stakeholders. We may need to persuade colleagues to do something for us; influence customers in meetings; persuade a manager that our ideas are valid; influence team decisions; or persuade an interview panel that we are the best person for the job.

This workshop has upcoming dates available to book online.
May 30, 2029
or
and
June 13, 2029
This workshop is not currently available to book online, please register your interest below.

Managing Yourself and Your Emotions at Work

Emotions can run high in the workplace and the triggers that set them off can be very different for each of us.

From a sharp exchange with a colleague, to a sudden email from a senior leader asking to meet; from a challenging team meeting, to a 121 you’ve been feeling anxious about.

If you’ve ever found yourself wishing you could turn back time when you’ve either over-reacted or failed to act, or that you’d handled a challenging situation differently or that you’d been able to speak up more calmly under pressure, then this programme is for you.

This workshop has upcoming dates available to book online.
July 4, 2029
or
and
July 17, 2029
This workshop is not currently available to book online, please register your interest below.

Bouncebackability – Building Resilience at Work

Increasing emotional resilience isn’t about becoming superwoman or superman…it’s about improving how you handle what happens to you.

Emotionally resilient people still have problems and setbacks but find their own unique way of balancing positive and negative feelings and experiences to develop their resilience.

Resilience is about the strength that builds through coping well with tough demands and difficult circumstances. And the capability that is developed in this way is key to coping with everyday problems and challenges – not just extreme situations.

This workshop has upcoming dates available to book online.
July 4, 2029
or
and
July 17, 2029
This workshop is not currently available to book online, please register your interest below.

Let’s Talk… Effective 1 to 1s and Performance Reviews

Every manager can see the logic in having 1 to 1 reviews with their team members…but why do so many feel so awkward doing it that they just avoid them?

This one day workshop will help ensure you are confident and competent at handling 1 to 1s, addressing both positive and negative aspects of performance at work meaningfully, so you can connect with your team more successfully.

  • Overcoming awkwardness and concerns
  • The dos and don’ts of 1 to 1s
  • Praising meaningfully
  • Helping poor performance and building on successes
  • Thinking creatively about personal development
  • Identifying and agreeing next steps
This workshop has upcoming dates available to book online.
October 3, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Developing Assertiveness at Work

A one day workshop to build confidence and develop a natural assertive communication style with all people across the workplace.

  • Understanding self-esteem
  • How and why does our behaviour change?
  • Maintaining a calm confidence even under pressure
  • Positive body language and verbal traits – looking and sounding assertive
  • Recognising and dealing with other peoples’ behaviours

Assertive behaviour is the key to increasing your personal power and developing assertiveness can be influential in making things happen for you. Your ability to behave assertively affects everything you do or don’t do – from dealing with everyday activities and individuals to making major life decisions.

This workshop has upcoming dates available to book online.
October 31, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Handling Imposter Feelings

We’ve all been there. Hearing that niggling voice in your own head that you’re not up to the job, have fluked your success and are about to be found out!

This one day workshop will help you deal with, control and even embrace your imposter feelings.

  • What is it and when does it strike?
  • Thought patterns
  • What you can do about it
  • Managing your inner voice
  • Moving forwards
This workshop has upcoming dates available to book online.
November 22, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Clear, Confident & Collaborative: Maximising Team Communication

This one day skills workshop will help managers review and refocus their communication approach, drawing on their strengths as communicators and developing a strategic communication plan for their team.

  • The role of the leader as communicator, influencer and listener
  • The communication process – simple, just not easy…
  • Overcoming barriers and focusing on your purpose
  • Organisational communication – keeping everyone informed – management, your team, individual team members and ensuring smooth flow lines
  • Creating an open, collaborative culture in your team’s workplace
  • Building rapport and dealing with different personality styles

Skilful leaders make sure they’re getting the right message across, at the right time, to the right people, in the right place, in the right way.

This workshop has upcoming dates available to book online.
December 25, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Powerful Presentations

Why oh why are so many work presentations so boring? Don’t fall into the vortex of mind-numbing business presenters…be brave, be bold!

Increasingly more and more professionals have to give formal presentations – to provide information, as part of the sales process, for management purposes, in meetings and even interviewing procedures.  

Isn’t it time you stopped to analyse and develop your presentation skills to give a more professional first impression to people that matter?

This two-day participative workshop will take you through all the steps necessary to give effective presentations – from planning, through design to delivery.

This workshop has upcoming dates available to book online.
December 26, 2029
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and
This workshop is not currently available to book online, please register your interest below.

Train the Trainer

A one day whistle stop session for anyone whose role includes training and developing others; how to design, deliver and evaluate a training session at work.

  • What works and what doesn’t
  • Golden Rules of Training
  • Holding attention and keeping it alive
  • Adapting to other peoples’ learning styles
  • Stepping out of your comfort zone
  • Evaluating success – did it do what it says on the tin?
This workshop has upcoming dates available to book online.
December 31, 2029
or
and
This workshop is not currently available to book online, please register your interest below.

Skills Workshops

Develop self-aware, authentic managers

We offer a range of skills workshops to help develop self-aware, authentic managers, able to collaborate, communicate and connect effectively with colleagues to help drive team success.

Covering a number of different topics, all workshops can be delivered in-house for your organisation and tailored to meet your peoples’ needs.

To discuss exactly what you’re looking for, please contact us to have a chat in more detail about how we can help.

Contact Us

Ready to start your Professional Development Training?

Tell us more about your training and development requirements. We’ll be delighted to discuss your needs and deliver a programme for you.

We help leaders unlock their potential

Having partnered with 50+ businesses, we've seen how our leadership development programmes build the confidence and capabilities of people managers.

We build self-awareness

We believe that people with responsibility for leading others must develop their leadership skills and maintain a growth mindset throughout their career.

We've been coaching + training since 1995

We’re passionate about helping you and your managers develop skills and abilities to be competent, confident 21st century leaders.

We design + deliver bespoke programmes

From first steps into management to strategic planning; from handling imposter feelings to prioritising workload; from dealing with challenging individuals to building team spirit.