The step up from being one of the team to the team leader is often the most challenging step we take in our people management careers. Making that move draws an invisible line in the sand and can be a difficult transition to make.
These management training courses provides a solid foundation and understanding of the skills essential to the role of team leader. It will give you a practical understanding of the role and responsibilities of heading up a team or section and how to maintain and improve the effectiveness of your team.
This skills workshop will be particularly suitable for those who have no previous training, for newly appointed or soon to be appointed team leaders.
Day 1 - Stepping into the role – from friend to team leader
- Understanding the role in the work environment; bridging personal barriers
- What are your responsibilities? – skills and qualities required
- Your team leader style – how do others see you?
- Effective communication – how well do you communicate at all levels?
- The importance and benefits of communication; regular team briefings
- Individual communication skills – assertiveness; handling conflict and disagreement
- Personal effectiveness – your self-awareness and behaviour
- Leading by example – essential leadership skills for the workplace; delegation
Day 2 - Inspiring your people and building team spirit
- Motivation – getting the best out of individuals and the team; understanding what really makes people tick
- Planning and organisational skills
- Understanding teams and effective teamwork – setting objectives
- What makes a successful team? Building team spirit and giving feedback
- Individual presentations and feedback on progress
- Recognising your key strengths and areas for development
- Action plans
Please note, Day 2 will be approximately one month after Day 1, to allow time for individual actions to be implemented
