We’ll look at:

  • What exactly is management? And what it’s not…
  • What do people really want from 21st century leaders?
  • Commercial awareness – how what’s going on in the world affects what managers need to do
  • Understanding the impact of different management styles and the importance of agility – why should people be led by you anyway?
  • Motivation – why we do the things we do; an insight into why different things motivate different people
  • Balancing your focus on keeping people energised with a focus on getting tasks achieved
  • Building trust and developing essential communication skills as a leader
  • Making the move from team member to team leader – pitfalls to avoid…
  • Personal Action Points – what are your next steps?